EHAC Course:

Standard Course: Section 3 Overcoming a Person's Reluctance

EHAC Overcome Denial

The mild pain is easily ignored by the victim and others because:

  • The symptoms are mild.
  • The onset of pain might not be noticeable.
  • There is a strong tendency to continue business as usual.
  • In some cases, there are no risk factors.
  • The person is seldom ill and feels indestructible.
  • The person needs to feel in control.
  • The person is worried about what others will think.

The following are strategies to overcome denial and resistance to medical attention:

  • Find out the most critical issue on the person's mind. Offer to take care of that concern yourself or have someone else do it.
  • Suggest that the individual check out any early symptoms, no matter how mild they may seem.
  • If the person is anxious regarding a spouse or family member, offer to call them.
  • Enlist family members or co-workers to help you.
  • Try to relieve tension with appropriate humor.
  • Be personal and persistent. Sit and talk - don’t walk away.
  • Congratulate the victim on his or her good judgment: “Great! Let’s just get it checked.”

When a person asks, “Why call 9-1-1?”

  • EMT’s know what to do in order to save a life. Many ambulances are equipped with life-saving machines and medications that can diagnose a heart attack and stimulate the heart in case it stops.
  • In communities throughout the USA, ambulances can activate a heart attack alert while they are on the way to the hospital. These facilities then activate their staff in order to provide immediate care upon arrival.
Next